Terms of Service
Welcome to chicvraxo.
These Terms & Conditions ("Terms") explain how our website operates, what you can expect from us, and the conditions that apply when you access the Site or place an order. By using the Site or completing a purchase, you confirm that you have read, understood, and agreed to these Terms.
1. Eligibility and Acceptance
These Terms apply to all users of the Site.
By accessing or using the Site, you confirm that you are 18 years of age or older and legally capable of entering into a binding agreement. We do not knowingly provide services to individuals under the age of 18.
If you do not agree to these Terms, you should not use the Site or place an order.
2. Use of the Website
The Site is provided for personal, non-commercial use only.
You agree not to:
- Use the Site for unlawful, deceptive, or harmful purposes
- Interfere with or attempt to disrupt Site security, systems, or functionality
- Upload or transmit malicious software, code, or content
- Provide false, misleading, or incomplete information
- Collect, misuse, or attempt to access information relating to other users
We reserve the right to restrict, suspend, or terminate access to the Site if use creates risk, disruption, or violates these Terms or applicable laws.
3. Accounts and Information Accuracy
Creating an account is optional. If you choose to create one, you are responsible for:
- Maintaining the confidentiality of your login credentials
- Ensuring that all information provided is accurate, complete, and kept up to date
We reserve the right to limit, suspend, or close accounts where inaccurate information, misuse, or policy violations are identified.
4. Product Information and Presentation
We aim to present product descriptions, images, materials, and sizing information as clearly and accurately as possible.
Minor variations in colour, texture, or appearance may occur due to lighting conditions, screen settings, or production differences. Such variations do not affect product functionality and do not constitute defects.
5. Pricing and Payment
- Prices displayed on the Site do not include shipping fees, taxes, or customs charges unless otherwise stated
- Payments are processed securely through third-party payment providers. We do not store or have access to full payment card details or credentials
- Accepted payment methods may include major credit or debit cards and PayPal, subject to availability
- Price adjustments, refunds, or compensation related to currency exchange rate fluctuations are not provided
6. Orders and Fulfilment
- Placing an order constitutes a request to purchase products from the Site
- An order is considered accepted only after a confirmation email has been sent. We reserve the right to decline or cancel orders at our discretion, including in cases of suspected fraud or system error
- You are responsible for providing accurate and complete delivery information and ensuring availability to receive the order
- If a shipment is marked as delivered but not received, or arrives damaged, please contact [email protected] within 14 days of the delivery status update so we can review the issue
7. Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.
That policy explains:
- Eligibility conditions
- Applicable timeframes
- Responsibility for return shipping
- Refund processing procedures
In the event of any inconsistency between these Terms and the Returns & Refunds Policy, the Returns & Refunds Policy will prevail.
8. Intellectual Property and Site Content
- All content on the Site, including text, images, graphics, layouts, and design elements, is owned by chicvraxo or used under licence
- Content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission
- All trademarks and brand names remain the property of their respective owners
9. User Submissions and Reviews
If you submit reviews, feedback, or other content, you grant us the right to display and use such content in connection with the Site and our services.
You remain responsible for any content you submit and confirm that it does not infringe the rights of third parties or violate applicable laws.
10. Privacy and Data Handling
Personal information is collected and processed in accordance with our Privacy Policy.
That policy explains:
- What information is collected
- How and why it is used
- How it is protected
- What rights may apply depending on your location
Please refer to the Privacy Policy for full details.
11. Third-Party Websites
- The Site may contain links to third-party websites for reference or convenience
- We are not responsible for the content, policies, or practices of external websites and do not endorse them
12. Availability and Limitation of Liability
- The Site and products are provided on an "as available" basis
- To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential losses arising from use of the Site, delivery delays, or product availability
- Nothing in these Terms limits rights that cannot be excluded under applicable law
13. Changes and Severability
- If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply
- We may update these Terms from time to time to reflect operational, legal, or regulatory changes. The most current version will always be available on the Site
14. Governing Law
This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United States, as applicable, together with all other relevant local laws. This includes, without limitation, the laws of the merchant’s place of business registration(NY), the jurisdictions in which our business activities are conducted, and any legal, regulatory, or compliance obligations arising from the jurisdictions of our partners, acquirers, or third-party service providers.
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